Please check with your bank or financial institution to rule out errors on their behalf. Alternately you can make payment with one of the other supported payment methods such as Paypal, Afterpay or Harris Scarfe Credit Card.
If problems continue, please contact our Customer Service Team on 1300 304 505. They are on standby Monday - Friday: 8:30am – 5:30pm (AEDT). Outside of these hours, you can send us an email and we’ll strive to respond to you within 24 hours Monday -Friday.